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Ralph Lauren Reviews

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Overall Rating

4.5
6 Reviews
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About Ralph Lauren

Ralphlauren.com is a renowned online platform offering a wide range of products and services. The site showcases seasonal collections and the latest from Polo Ralph Lauren. It provides a customer service that is ready to assist with any inquiries. The customer service is available from Monday to Sunday at specified times.

The site also offers in-store services with safety measures in place for a secure shopping experience. These services include curbside pickup, contactless payments, and more. Customers can also enjoy the RL Virtual Experience for shopping from the comfort of their homes.

For a more personalized experience, private shopping appointments can be booked with in-store brand specialists for styling consultations, shopping advice, or a personal walk-through of the latest collections.

Ralphlauren.com also offers a Made to Measure service, allowing customers to bring their personal style and fit to Ralph Lauren’s timeless aesthetic. This service is exclusively available at select Ralph Lauren stores.

For home décor enthusiasts, home specialists are available to help bring their ideas to life. Interior designers and architects can register as a To-The-Trade account, granting access to the full library of Ralph Lauren Home collections.

Lastly, the site provides an easy option to start a return or exchange for items purchased on Ralphlauren.com.

Please note that all the information provided is based on the latest available data and may be subject to change..

Ralph Lauren Pros & Cons

Pros:

  • High Brand Recognition: Ralph Lauren is a very popular and well-known designer & luxury fashion brand.
  • Global Presence: The company has a global platform with 664 stores across the globe, including 180 factory locations and 301 concession shops.
  • E-commerce Growth: Ralph Lauren has been investing heavily in its e-commerce business, enhancing its online shopping experience.
  • Quality Products: Some customers praise the high quality of Ralph Lauren's products, particularly their classic polo shirts and color selection.

Cons:

  • Customer Service Issues: Many customers have reported poor customer service, including slow website navigation and unhelpful customer service representatives.
  • Quality Concerns: Some customers have expressed dissatisfaction with the quality of Ralph Lauren's products, citing issues with material thickness and design flaws.
  • Return Policy Issues: There have been complaints about the return policy, including delayed refunds and indifferent customer service attitudes.
  • Price Perception: Some customers feel that the products are overpriced for the quality received.

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Ralph Lauren Customer Reviews (6)

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Liam Hamilton
Liam Hamilton
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Feb 9, 2023
Zara Fraser
Zara Fraser
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Feb 9, 2023
Nadine Sansouci
Nadine Sansouci
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Feb 8, 2023
Patrick Marshall
Patrick Marshall
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Feb 5, 2023
Karolin Fenstermacher
Karolin Fenstermacher
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Feb 4, 2023
Jessica Clifford
Jessica Clifford
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Feb 3, 2023

Ralph Lauren Customer’s Q&A

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Ralph Lauren Features and Benefits

Key Features and Benefits of Ralph Lauren:

  1. Timeless Style and Sophistication:

    • Unique Value Proposition: Ralph Lauren promises timeless style, sophistication, and meticulous attention to detail.
  2. Diverse Product Range:

    • Apparel: Men's and women's wear, including collegiate classics and all-American sporting looks.
    • Accessories: Watches, jewelry, and other accessories.
    • Home Goods: Luxury home goods that reflect the brand's aspirational lifestyle.
    • Fragrances: A range of fragrances that complement the brand's luxury lifestyle products.
  3. Customization and Personalization:

    • Custom Fit: Products designed to offer a custom fit, enhancing the overall luxury experience.
    • Personalization: The ability to customize certain products, such as the Polo Stadium Collection, with distinguished crests and patches.
  4. Brand Heritage and Authenticity:

    • Rich American Heritage: The brand is built on an essential promise of classic designs, good quality, and heritage.
    • Authenticity: Ralph Lauren's brand communications paint an aspirational picture of American life, emphasizing authenticity and timeless style.
  5. Innovative Design and Marketing:

    • Innovative Design: The brand seamlessly blends sport-inspired aesthetics with contemporary technological advancements.
    • Marketing and Imaging Skills: The company combines consumer insights with its design, marketing, and imaging skills to offer broad lifestyle product collections.
  6. Global Reach and Distribution:

    • Multichannel Distribution: Products are available in Polo and Ralph Lauren stores, department stores, specialty stores, and online at RalphLauren.com.
    • International Markets: The brand is recognized globally, with a presence in 30 countries and 493 directly operated stores.
  7. Philanthropic Efforts:

    • Pink Pony Campaign: A worldwide initiative in the fight against cancer, with a percentage of sales benefiting the Pink Pony Fund of The Ralph Lauren Corporate Foundation.

These features and benefits collectively contribute to Ralph Lauren's unique identity and strong position in the luxury lifestyle market.

Ralph Lauren Pricing

Ralph Lauren offers a variety of men's clothing items with different price points. Here are some specific prices mentioned:

  • Polo Shirts: Standard prices range from $55.00 to $125.00, with sale prices starting from $29.99 to $79.99.
  • Button Down Shirts: Prices vary, but standard prices range from $110.00 to $125.00, with sale prices starting from $59.99 to $79.99.
  • Jeans and Coats: Prices are not explicitly listed, but there are items priced up to $1,198.00 and $898.00.

For the most accurate and up-to-date pricing, it is recommended to visit the official Ralph Lauren website.

About Ralphlauren.com Payment Method?

Ralphlauren.com accepts various forms of payment. These include Credit cards such as Visa, MasterCard, American Express, and Discover. Other forms of payment that are accepted include Online gift certificates, Ralph Lauren gift cards, Credit Card gift cards, and PayPal..

Ralph Lauren FAQs

FAQ

Ralph Lauren Alternatives

Here are some alternatives to RalphLauren.com:

  1. Brooks Brothers: Known for high-quality apparel, offers timeless, distinguished style.
  2. Peter Millar: Specializes in refined luxury sportswear, particularly golf and resort-style fashion.
  3. Todd Snyder: Carries a wide range of men’s fashions in classic styles.
  4. Hugo Boss: Popular label similar to Ralph Lauren’s brand, especially among those with a penchant for designer labels and luxury goods.
  5. Burberry: The British answer to Ralph Lauren, known for English countryside gentleman styles.
  6. Tommy Hilfiger: Offers similar style or quality.
  7. Calvin Klein: Known for its distinct brand and modern, sleek styles.
  8. GANT: Offers a range of clothing items similar to Ralph Lauren.
  9. Billy Reid: Offers most things RL does.
  10. Vineyard Vines: Known for their preppy and colorful styles.

These brands offer a variety of styles and price points, providing plenty of options for those looking for alternatives to Ralph Lauren.

FAQ

How To Open A Ralph Lauren Account?

To open an account on RalphLauren.com, follow these steps:

  1. Visit the Ralph Lauren website.
  2. Look for the "My Account" or "Sign In" option, usually located at the top right corner of the page.
  3. Click on "Create Account" or similar.
  4. Fill in the required information, such as email address and password.
  5. Click on "Submit" or "Create Account" to complete the process.

After creating an account, users can keep track of their orders, score free shipping, checkout faster, create shareable wishlists, and get exclusive offers. Remember to keep the login information secure. Enjoy shopping!

FAQ

What is the delivery time for Ralph Lauren orders?

Orders placed with Fast shipping will typically be delivered in 3-4 business days from the order date. Shipping estimates for most items are based on orders placed before 3 p.m. ET Monday – Friday (excluding holidays) and 11 a.m. ET for customized items. Economy delivery option takes 5-9 business days for delivery. Personalized products will ship within 1-3 business days with the delivery date dependent upon shipping method.
FAQ

What are the shipping options available at Ralph Lauren and how much do they cost?

The shipping options available at Ralph Lauren are as follows: - Economy delivery costs $6 and takes 5-9 business days. - Fast delivery costs $10 and takes 3-4 business days. It is free for Ralph Lauren account members. - 2-Business Day delivery costs $20. - 1 Business Day delivery costs $25. - Saturday Delivery costs $35. - White Glove Delivery costs $350.
FAQ

Does Ralph Lauren offer international shipping?

Yes, Ralph Lauren offers international shipping, but the shipping cost and delivery time may vary depending on the destination.
FAQ

What is Ralph Lauren's return policy?

Ralph Lauren accepts returns of items that are unwashed, unworn, and unaltered with the original tags attached and accompanied by the original invoice for online orders, or purchase information from your printed store receipt, within 30 days of order shipment date (excluding watches and fine jewelry which must be returned within 10 days of the order shipment date). Customers may return item(s) within 30 days of the order shipment date or in-store purchase date.
FAQ

About Ralphlauren.com Prices and Cost?

Prices on Ralphlauren.com vary depending on the product and collection. For example, in the Men's Polo Ralph Lauren New to Sale section, prices range from $49.99 for a Classic Fit Jersey Graphic T-Shirt to $699.99 for a Reversible Twill-Satin Jacket. In the Home Sale section, prices range from $17.00 for Payton Bath Towels & Mat to $416.49 for a Cable Cashmere Throw Blanket. Please note that these prices are subject to change and may not include any additional costs such as shipping or taxes. It's recommended to check the website for the most accurate and up-to-date pricing information..

FAQ

Ralphlauren.com Return Policy?

Ralphlauren.com has a return policy that allows customers to return items that are unwashed, unworn, and unaltered with the original tags attached and accompanied by the original invoice within 30 days of order shipment date. However, watches and fine jewelry must be returned within 10 days of the order shipment date. Limited-edition styles are eligible for return within seven days of the shipping date. Orders placed using PayPal or Klarna cannot be returned to Ralph Lauren or Polo Ralph Lauren stores and must be returned by mail via their online returns process. These orders are not eligible for exchanges.

In terms of shipping policy, Ralph Lauren ships via UPS or DHL dependent on your ship to country. UPS delivers packages Monday through Friday from 8 A.M. to 6 P.M. If you are not available to accept your package on the first delivery attempt, your order will be delivered to a UPS Access Point and the tracking will be updated with these details. The shipping cost varies depending on the shipping method chosen, with options ranging from Economy to Next Day delivery. Orders greater than 30 units are not eligible for expedited shipping..

FAQ

About Ralphlauren.com Popular Products and Services?

Ralphlauren.com offers a wide range of products and services. The site features various brands, each with its own unique style and offerings. Men's Brands include the iconic men's Ralph Lauren Polo shirt, Purple Label, Double RL, and RLX. Women's Brands range from Polo Ralph Lauren women to Ralph Lauren Collection, Lauren Ralph Lauren, Double RL, and RLX. The Home Brands section showcases distinct lifestyles created by Ralph Lauren Home, along with the Lauren, Polo Ralph Lauren, Double RL, and Ralph’s Coffee brands.

In addition to clothing and home decor, the site also offers unique services like the Ralph Lauren App, Virtual Try-On, and Ralph Lauren Vintage. Customers can also explore Ralph Lauren’s restaurants around the world, including The Polo Bar in New York and Ralph’s Coffee and Bar in London. The site also provides store services like Made to Measure and allows customers to book an appointment at Ralph Lauren stores for exclusive updates and unique services.

The Lauren Ralph Lauren Women's Clothing & Accessories section offers a variety of items, including dresses, bags, shoes, and accessories. Seasonal edits and signature collections are available, featuring items like the Patchwork Denim Blazer, Floral Ruffle-Trim Georgette Skirt, and Beaded Mesh Sleeveless Gown. The site also offers free shipping with an RL Account and free returns.

Please note that this information is subject to change as Ralph Lauren continually updates its offerings..

FAQ

Can I find Ralph Lauren products in physical stores?

Yes, Ralph Lauren products can be found in physical stores. There are Ralph Lauren retail stores and Polo Ralph Lauren Factory Stores located domestically and internationally. These stores offer a variety of products including children's, women's, and men's clothing. To find a store near you, it's recommended to use the official Ralph Lauren store locator or the Polo Ralph Lauren Factory Store locator..

FAQ

What are the key features of Ralphlauren.com?

Ralphlauren.com is an online platform that offers a wide range of fashion and lifestyle products. The website features a collection of clothing, accessories, fragrances, and home furnishings, showcasing the popular brand's classic and luxurious style. Customers can explore and purchase a variety of high-quality items on this website. The site also provides information about the Ralph Lauren Corporation, its history, brands, careers, investor news, and contact information. The company's enduring purpose is to inspire the dream of a better life through authenticity and timeless style. Ralph Lauren Corporation is a global leader in the design, marketing, and distribution of luxury lifestyle products. The company also has a plan called Timeless by Design with three key pillars: Create with Intent, Protect the Environment, and Champion Better Lives. This plan represents the company's commitment to rethinking its impact on the environment and society..

FAQ

Can I return items purchased in a Ralph Lauren store online?

Items purchased at a US Ralph Lauren or Polo Ralph Lauren store can be returned. However, orders placed using PayPal or Klarna cannot be returned to Ralph Lauren or Polo Ralph Lauren stores. These orders must be returned by mail via the online returns process, and are not eligible for exchanges. The return of items that are unwashed, unworn, and unaltered with the original tags attached and accompanied by the original invoice for online orders, or purchase information from the printed store receipt, is accepted within 30 days of order shipment date. This excludes watches and fine jewelry which must be returned within 10 days of the order shipment date. Limited-edition styles are eligible for return within seven days of the shipping date. Watches and Fine Jewelry must be in perfect condition, with all protective materials, tags, and stickers attached. To return watches and fine jewelry, please call 877-639-7934. Enjoy free returns within 10 days of the shipment date. Please allow up to three weeks for the return to be received and processed. You will receive an email notification upon the completion of return processing. If you would like to make an exchange you may do so, as long as it is for the same item (at the same price) in a different size or color. Your exchange order will be processed immediately with free shipping. A free return label will be provided for your new order. Please return the exchanged item(s) within 4 business days of initiating the exchange online. Exchanged item(s) must be received within 14 days from the day the exchange is initiated online to avoid being charged. Buy Online, Pickup In Store and Ship to Store orders are not eligible for exchanges, but can be returned in-store or by mail via the online returns process. PayPal and Klarna orders are not eligible for exchanges, and can only be returned by mail via the online returns process. The following may not be returned or exchanged: Personalized items, Gift Boxes, Home Lighting, Home Rugs, Ralph's Coffee Products. It could take up to three weeks for the return to be received and processed. The refund will be credited to your original form of payment unless otherwise specified. Merchandise purchased at RalphLauren.com can be returned to any US Ralph Lauren or Polo Ralph Lauren store. You must have your return slip with you at the time of return. Returns must follow the guidelines in the return policy. Refunds will be made in the form of the original payment. You can use the store locator on the website to find a store near you. Returns cannot be made at Polo Factory Store locations. Returns cannot be made at department and specialty store locations. If your order was purchased online with Klarna, PayPal® or PayPal Credit, you cannot return it in stores..

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